Customer reviews of Hixson Chevrolet in DeRidder, LA

Exemplary service Todd went out of his way dealing with our service contract company. Highly recommended Hixon of Leesville

Rarely post reviews, this is an exception...thanking the service advisor, Todd, service manager, Dewey, and the service tech for the prompt attention & satisfactory resolution for repairing the service engine code on my 2024 Ford Maverick. had oil change & tire rotation on Wednesday. On way home the engine code light appeared in the dash, tried restarting the truck light still on. Thursday morn @ 7am arrived @ Hixson to have it checked. Thank goodness for their early service hours and service advisor, Todd. He checked truck, told could wait or come back, mechanic technicians arrive@ 8. Returned all service bays were full. Still made time to pull truck in & tech inspect it. While waiting, the service mgr, Dewey, greeted us & explained the problem & the repair, also performed the Recall notice. When completed, Todd again explained the solution, & expressed if any other problems, just return and will be taken care of . It was a pleasant outcome to an unplanned problem. Thanks again for being so very accommodating to your customers" concerns and the expert advice and solutions. Will definitely return to this dealership for service and highly recommend it to others. thanks again!!

Me & my husband have purchased several vehicles from Hixson. The staff are very friendly and professional. They are very helpful and answer all questions. We always bring our vehicles to be serviced there. The Service department is organized and very helpful and always let you know if you may need more than just an oil change and never charge for anything that wasn't agreed upon. I highly recommend Hixson for vehicle purchases and all services needs.

Dustin and both Brandons are great to work with!

One of the easiest vehicle purchases made. Everything was agreed upon by text, email and phone. No bull, no renegotiation. All I had to do was go pick up the vehicle! Juanita, my sales representative, was fantastic! I tell everyone to go see her and the rest of the staff at Hixson!!

My appointment was at 7:15 for service. My vehicle was checked in immediately, wait time was less than an hour. Excellent service. Would recommend to friends.